KNOWLEDGE BASE & GUIDES

How can we help you?

Explore guides, tutorials, and troubleshooting steps across all 9 areas of the T2S platform.

Getting Started

Account creation, login credentials, and profile settings

Create an account →
Log in to your account →
Reset your password →
Update your profile →

Courses & Enrolment

Discover courses, syllabus structure, prerequisites, and enrolment

Find a course →
Enroll in a course →
Access purchased courses →
Understand prerequisites →

Learning on T2S

Lessons, video playback, study resources, and progress tracking

Open lessons and navigate chapters →
Watch videos and interactive walk-throughs →
Access study materials and summaries →
Track progress and resume learning →

Practice & Assessments

Quizzes, problem sets, mock exams, and step-by-step solutions

Attempt quizzes →
Submit assignments →
Take mock exams →
View scores and explanations →

STEM Tools

Reading mathematical equations, dynamic graphs, TikZ and code

Read equations with KaTeX →
Use interactive graphs and sandboxes →
View TikZ vector diagrams →
Work with code examples →

Teacher Guide

Course authoring, LaTeX lessons, TikZ diagrams, and publishing

Create courses and organize lessons →
Write LaTeX and add TikZ diagrams →
Build assessments and question banks →
Publish content and review student analytics →

Competitive Exam Preparation

Exam programmes, structured study schedules, and rank-oriented mocks

Choose an exam programme →
Follow a structured study plan →
Review mock-test performance and percentile →

Payments & Access

Invoicing, payment troubleshooting, course validity, and refund policies

Resolve payment issues →
Find receipts and tax invoices →
Understand course access duration and refunds →

Technical Support

Video playback troubleshooting, equation rendering, and browser tips

Fix video playback issues →
Fix missing equations or KaTeX rendering →
Supported browsers and mobile devices →
NEED PERSONALIZED ASSISTANCE?

Still need help? Contact Support.

Our academic advisors and technical coordinators are available to answer your specific questions and resolve issues.

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